Shipping & Returns

Wayne Jones Performance Engineering offers free UPS ground shipping on most orders over $99. This free shipping offer is only to U.S. addresses within the 48 contiguous states. This excludes the following places from free shipping,

  • Hawaii
  • Alaska
  • Puerto Rico
  • U.S. Virgin Islands

ALL PACKAGES ARE SHIPPED SIGNATURE REQUIRED

  1. Warranties
  2. Shipping
  3. Returns
  4. Payments
  5. Ordering
  6. Lost or Damaged Packages
  7. Handling
  8. General Policies
  9. Electrical parts
  10. Customers that refuse shipments will not be shipped to again

Q: Warranties

All of the products sold by www.wjpeonline.com, regardless of the manufacturer, are designed for Racing and Performance applications. Many of our manufacturers offer NO WARRANTY on their products, either stated or implied, due to the unusual stresses placed on the parts and because we have no control over how they are installed and used. Many of these products are designed for off-road use only, and are not legal for use on public highways. If you have a question about the warranty on a specific product, please e-mail wayne@wjpeonline.com or call us at 203-730-0359. Buyer assumes all risk and liability associated with these products.

Q: Shipping

Shipping and Insurance are additional on each item unless otherwise specified. Next Day Air, Second Day Air, and Three Day Air delivery are available upon request for an additional charge, Please call or e-mail us if you have any questions regarding shipping charges on a specific product.

Q: Returns

We cannot accept returns on parts that have been used or installed. No returns will be accepted after 30 days. Prior authorization must be given before any return can be made. Please call 203-730-0359 for a return authorization number. All returns must be made within 30 days of purchase date, and must be in original packaging. A 20% Restocking Fee will apply. Returns must be accompanied with a copy of the invoice and credit card receipt, AND the Return Authorization Number or they will not be honored. There are no returns on special order parts.

Q: Payments

We accept VISA, MASTERCARD, DISCOVER, PAYPAL, and CASH. SORRY, NO CHECKS.

Q: Ordering

Orders may be placed by using our shopping cart system, or by calling us at 203-730-0359.

Q: Lost or Damaged Packages

www.wjpeonline.com limited liability www.wjpeonline.com does not hold any responsibility for any loss of shipment due to shipping carrier's mistakes or wrongdoings. In addition, however, www.wjpeonline.com may issue a second shipment, at its sole discretion, after buyer claims the package to be lost and the shipping carrier pays for damage. Under any CIRCUMSTANCES, www.wjpeonline.com liability is limited to assisting in package locating, and to provide second shipment upon approval , if any, by www.wjpeonline.com.

Q: Handling

There will be a 9.99 handling fee on every order placed.

Q: General Policies

All products and logos contained within these pages are used with permission and are property of their respective companies. Please do not reproduce without written permission. Prices are correct at the time of publication and are subject to change without notice. www.wjpeonline.com is not responsible for misprints or typographical errors. Information contained on this website is reliable, but is not guaranteed to be accurate. Some items are not legal for sale or use in California or on any pollution controlled motor vehicle

Q: Electrical parts

There are absolutely no returns on electrical parts only exchanges covered by warranty of the manufacturer if the item is deemed defective by them.

Q: Customers that refuse shipments will not be shipped to again

Shipments to Alaska, Hawaii, Puerto Rico, APO and FPO addresses, and some international orders may be shipped via US Mail. These orders may be subject to additional charges. Please e-mail if you would like more information on this.